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So you can’t login to your favorite website anymore eh? Well you have two options, create a new account or retrieve your password. The first option is not usually ideal so lets go through how you can change/reset/retrieve your password.
We are going to use Facebook as an example, replace Facebook with the website of your choice.
Step 1. Go to the website you are trying to access, in this case we are going to www.Facebook.com
Step 2. Look around the login fields, the place where you type in your username and password, and you should find something that says “Forgot your password?”
Other sites may word this a little differently such as “reset password” “Can’t login?” “Unable to login?”
Step 3. You should get prompted for your email address associated with the account. Enter in your email address and click OK.
Step 4. Check your email for the the password reset/recovery message. If you do not see it, check your junk/spam folders. If you still can’t find it, wait about 20 minutes and check again. These things can take some time to send out but are usually instant.
Step 5. Once you have the email, open it. Inside you will either find your password or a link to reset it. In most cases it will be a link so go ahead and click on it. You should now be at a webpage asking for you new password. Type in whatever you would like your new password to be.
Step 6. Go back to the website we just reset the password to and login with your new password!
At some point in that process you may be asked security questions that you setup while making the account. They are things like, what was your favorite teachers name? What was the name of your first pet?
We hope that helps you out, if it does please share this page!
We’ve been seeing an increase in these cold calls from “Microsoft” or “Windows” technicians… Here is one example of what they do to try and trick you into giving them money to fix a problem that doesn’t exist.
This example is a script they upload to make it look like someone is hacking you. We’ll break down the stages of the script for you. These steps don’t actually do anything, they simply show some predetermined text on the screen…
First command clears the command screen, next it changes the text colour then calls a VBS (Visual Basic Script) which does nothing more than make it pause, appearing like its really doing something…
Now it reports that you have 130 Critical System Files… and Protection expired! Non-sense.
Next it tries to trick us into thinking it’s tracing a hacking attempt, “Tracing hacking information by data security department…” FAKE
Sleeps again, pretending to be working…
OMG! Now it says “Your system is being hacked from New York!” and “Hacked by this IP Adress: 22.214.171.124″ – Spelling fail!
Some message about “Hacking Attempt 23…” and it goes on to say “Virus executed!” Claiming the virus is being launched from “c:Documents and SettingsAll UsersStart MenuProgramsStartup h4x” Well now… That’s just bad…
“Windows Firewall Crashed…” – No it didn’t, liars…
“stopped all processes…” – More lies…
“viruses activated from startup h4x…” – Don’t believe them!
“100 viruses has been sent by Hacker!” – Grammar and what kind of hacker nickname is Hacker? Pretty lame…
“Please renew the software warrenty protection of your computer to fix all the critical and security systems issues!” – More spelling fails…
Last section I disabled for the video as it would shut down the computer with the message “Your computer has committed suicide.”
And that’s it… at that point they’d be trying to sell you service and software to fix all those evil hacking attempts…
Stay informed, don’t fall for the scams! If in doubt hang up and call us!
Heart bleed is a bug caused by some “not so good code” written by the authors of OpenSSL. The bug allows attackers to gather information that is stored in the servers memory such as usernames, passwords, conversations and more. The worst part is, it’s completly stealth, leaving no signs or traces that an attack has taken place.
Probably. The recommended method to limited damage to your accounts is to change your password, but there is a catch-If the site hasn’t updated yet, they are still vulnerable and your new password could be stolen again.
Nothing. This is a problem on the server side, so the companies running services such as your banking and web-mail need to update their software, most of the big names have already done this. Please check the companies main website for updated information regarding their patching of this bug. Until you see official word from the companies you might want to avoid online banking and purchases.
OpenSSL is used to encrypt traffic between two computers. Basically this means the information is scrambled gobblygook until it reaches its destination.
If you want even more details please visit Heartbleed.com as they have a great write up that doesn’t require too much technical knowledge to understand.
There are still a lot of people running Windows XP and most of them are wondering what will happen after April 8th. These are the facts you need to know about the end of support:
The big issue here is NO MORE SECURITY UPDATES. This means when the evil hackers find holes in the software (XP) there will be no fixes, making XP extremely vulnerable to viruses and malware.
All is not lost, we can help!
Upgrade to a refurbished desktop with Windows 7 and a full year warranty. That’s the same warranty you get on brand new, much more expensive computers but for a fraction of the cost. Click the photo below for more details or contact us directly to talk about your options.
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Windows 8 changes the way we access our programs. We will show you some tips to get started and learn your way around the new interface.
Next we have some changes that I like to make to new Windows 8.1 systems. If you haven’t upgraded to Win8.1 yet please run all your Windows updates then open the Store app to see the upgrade option. I like to have my Desktop show up when I start my PC rather than the Start menu. So this is how you can make those changes yourself.
Now you can make the changes, along with some other ones should you choose to. I check the two options, “When I sign in or close all apps on a screen, go to the desktop instead of Start” & “Show my desktop background on Start.” Showing your desktop background on Start is purely cosmetic, I like the way it blends the desktop and Start, try it out!
Lastly, lets learn how to add, remove, change and group things on our Start menu. Once you master this, you’ll love the new start menu and wonder how you ever made out with the old XP/Win7 menus.
I hope this helps your adjust to Windows 8. It really is a good operation system once you figure your way around it. I will cover other features that I find useful in Windows 8 in future articles. If you found this information helpful please share with your friends on Facebook, Twitter or any other social medium.
Please be patient while we add the content back to our website.
Thank you for understanding
If you require assistance please call us @ 705 549 4659, we’d be happy to help you!