Brand New Service – AVG CloudCare


AVG CloudCare provides a high level of protection from the many online threats we face each day. No need to keep track of your security anymore, Computer Direct will do it for you! AVG CloudCare allows us to monitor the state of your protection and take steps to correct infections, missing updates and more…


LinkScanner ®
Blocks and alerts you to malicious links before you click them.

AVG Smart Scanning
Minimize the impact on your performance by intelligently scanning when your pc is idle.

AVG Social Networking Protection
Automatically checks the links that are exchanged in applications like Facebook and Skype in real time to protect your computers from infection and scams.

Online Shield
Provides direct Web protection for whichever Internet browser your customer decides to use. With direct URL scanning from site to site you can ensure that Avg CloudCare will protect you while searching, shopping and banking online.

Why use AVG CloudCare when I can get AVG Free edition?
Peace of mind. That is what you get with AVG CloudCare as security is managed by us, the experts. Antivirus disabled? Virus found? Computer acting strange? Computer Direct’s technicians will see these alerts and can take action quickly, often before you the end user sees the issue.

Priority updates! AVG CloudCare is business class security software. What does that mean? Well most importantly you receive updates quickly and often, enabling the best protection against the newest threats.

No Nagging! No annoying popups regarding upgrades.


AVG CloudCare Silver Package – $59.99 / year
1 Year of protection for a single device (PC, Laptop, Tablet, Phone)
Includes email virus protection
10% Discount on future virus and malware removal
17% Discount on remote support $60.00/hour $50.00/hour

Addition Devices $24.99 / year

AVG CloudCare Gold Package – $89.99 / year
1 Year of protection for a single device (PC, Laptop, Tablet, Phone)
Includes email virus protection
1 Year of content protection – Block inappropriate and malicious websites
10% Discount on future virus and malware removal
25% Discount on remote support $60.00/hour $45.00/hour

Addition Devices $39.99 / year


Do you know what your email password is?

You might be surprised at just how many people don’t know this vital information. If you don’t have your password you will not be able to access your data, and yes you do have a password, even though you may not remember creating one, you had to in order to make an account.

There are two very simple solutions, use a program that keeps all of your passwords safe and available or write them down in a safe place, preferably two safe places. I have only used one password program personally and it’s a paid for one (about $10 a year) called LastPass and it works great! There are many free alternatives out there but nothing I can personally vouch for.

Most services will allow you to setup an alternate email for recovery and/or a phone number to which they can text an activation code to allow you to change your lost or forgotten passwords. I highly recommend that you setup both of these options so recovery of your password is quick and easy.

Heart Bleed Bug

Things you need to know about Heart Bleed

What is heart bleed all about?

Heart bleed is a bug caused by some “not so good code” written by the authors of OpenSSL. The bug allows attackers to gather information that is stored in the servers memory such as usernames, passwords, conversations and more. The worst part is, it’s completly stealth, leaving no signs or traces that an attack has taken place.

Does this affect me?

Probably. The recommended method to limited damage to your accounts is to change your password, but there is a catch-If the site hasn’t updated yet, they are still vulnerable and your new password could be stolen again.

What can you do about it?

Nothing. This is a problem on the server side, so the companies running services such as your banking and web-mail need to update their software, most of the big names have already done this. Please check the companies main website for updated information regarding their patching of this bug. Until you see official word from the companies you might want to avoid online banking and purchases.

Why does anyone use OpenSSL?

OpenSSL is used to encrypt traffic between two computers. Basically this means the information is scrambled gobblygook until it reaches its destination.

If you want even more details please visit as they have a great write up that doesn’t require too much technical knowledge to understand.