FAKE Microsoft / Windows Support Calls

We’ve been seeing an increase in these cold calls from “Microsoft” or “Windows” technicians… Here is one example of what they do to try and trick you into giving them money to fix a problem that doesn’t exist.

This example is a script they upload to make it look like someone is hacking you. We’ll break down the stages of the script for you. These steps don’t actually do anything, they simply show some predetermined text on the screen…

First command clears the command screen, next it changes the text colour then calls a VBS (Visual Basic Script) which does nothing more than make it pause, appearing like its really doing something…

Now it reports that you have 130 Critical System Files… and Protection expired! Non-sense.

Sleep…

Next it tries to trick us into thinking it’s tracing a hacking attempt, “Tracing hacking information by data security department…” FAKE

Sleeps again, pretending to be working…

OMG! Now it says “Your system is being hacked from New York!” and “Hacked by this IP Adress: 184.79.222.48” – Spelling fail!

More sleeping…

Some message about “Hacking Attempt 23…” and it goes on to say “Virus executed!” Claiming the virus is being launched from “c:Documents and SettingsAll UsersStart MenuProgramsStartup h4x” Well now… That’s just bad…

Snooze…

“Windows Firewall Crashed…” – No it didn’t, liars…
“stopped all processes…” – More lies…
“viruses activated from startup h4x…” – Don’t believe them!

Quick nap….

“100 viruses has been sent by Hacker!” – Grammar and what kind of hacker nickname is Hacker? Pretty lame…

Sleeping again…

“Please renew the software warrenty protection of your computer to fix all the critical and security systems issues!” – More spelling fails…

Last nap…

Last section I disabled for the video as it would shut down the computer with the message “Your computer has committed suicide.”

And that’s it… at that point they’d be trying to sell you service and software to fix all those evil hacking attempts…

Stay informed, don’t fall for the scams! If in doubt hang up and call us!

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