Services

Remote Support

We can assist you remotely and correct many issues without the hassle of unhooking your computer and bringing it in.




Virus Removal

Description:

Yes we do virus removal! We much prefer to remove any bugs and repair your operating system rather than wipe your system and start fresh, the main reason for this is to save YOU time by avoiding having to re install and setup all your software and preferences. On rare occasions wiping the computer clean is what must be done but this is always viewed as a last resort. We will never wipe a computer clean without the users consent, data backup is offered at this point.

Average Turn Around Time:

1 – 2 Days – Some jobs may take longer depending on work volume and complexity.

Price: $45.00 – $80.00


Windows Reload

Description:

Available with or without data save. We will wipe your system clean and reload Windows.

  • A Windows reload includes:
  • Update all hardware drivers
  • Install an Antivirus solution
  • Physical cleaning – remove dust
  • Re install basic software

Items included in data save:

  • Favorites
  • Outlook/express/live mail data – Address book, emails, settings.
  • My Documents – Pictures/Music/Movies/Documents
  • Please notify us of any other 3rd party software such as Quicktax, Quickbooks or any other data that may not be listed above.

Average Turn Around Time:

1 – 2 Days – Some jobs may take longer depending on work volume and complexity.

Price: No Data Save $79.99 | With Data Save $99.99


Tune Up

Description:

A full PC Tune up includes:

  • Clean up windows and internet temporary files
  • Windows updates
  • Driver updates
  • Ram & HDD test
  • Physical inspection
  • Clean windows start up – Improve windows start time
  • Virus & Malware scan
  • Much, much more…

Average Turn Around Time:

1 – 2 Days – Some jobs may take longer depending on work volume and complexity.

Price: $35 – $80


Laptop Repair

Description:

We offer all sorts of laptop hardware repair. Bring in your damaged laptop and we can give you a rough idea of what it should cost to fix. Sometimes the repairs can cost more than the laptop is worth, in these cases we stop work and contact the user to discuss our options. Unless stated otherwise prices include parts and labour, here are some common laptop repairs and pricing:

  • Screen replacement – $150 for most screen 15-17 inch.
  • Keyboard replacement – $50 – $75 for most makes and models. Most languages available.
  • Battery replacement – $60+ Price varies on make/model and battery capacity.
  • Power adapter replacement – $40+ Price varies on make/model. Repair on current power adapter available.

Average Turn Around Time:

1 – 3 Days – Special order parts may extend the time before repairs can be completed.

Price: $45 – $200+


Data Migration/Transfer

Description:

We can help you transfer your data to a new computer or even get your existing operation system and programs working on new hardware. Services available for PC and Mac. Didn’t buy your new PC here? That’s ok we can still help!

Average Turn Around Time:

1 – 2 Days – Some jobs may take longer depending on work volume and complexity.

Price: $45 – $100


Data Recovery

Description:

We can recover data from most hard drives right here in the store. Whether you deleted something accidentally, removed a partition, or are experiencing failing hardware we have solutions! Here are some key facts about data recovery:

  • Hard drives fail more often than any other component in your computer
  • All of your programs and data are stored on the hard drive
  • Barring complete hardware failure our recovery rate is well above 90%
  • Using your computer after deleting data decreases the chances of recovering the missing data
  • When deleting a file the data is not erased, the computer is simply told that this space is now available to write on, this is why the above statement is true

Average Turn Around Time:

1 – 2 Days – Some jobs may take longer depending on work volume and complexity.

Price: Call for quote


Backup Solutions

Description:

There are many ways to backup your data, the simplest being an external hard drive. There are also offsite and network solutions available. This is a service that can vary greatly depending on your needs. We will work with you to find the perfect solution for your personal or business needs.

Price: Varies on solution